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Persistent Problems Solved With AI

Getting more queries is equally painful for both customers and businesses. NavAI takes care of both by automating customer support and delivering hidden insights to agents.

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Solving Problems Faced By Support Teams

Attracting a new customer is 5x more expensive than retaining an existing one. NavAI dives into your data and finds out hidden insights on how you can keep customers coming back for more. Turn first-time buyers into loyal fans with AI-powered customer service.

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Our Process

How NavAI turns complex data
into Clear Decisions

ML, Data Cleaning, Pipeline, etc NavAI’s conversational interface allows you to extract actionable insights from your data through simple queries. No technical skills are required!

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  • 1 Query Input

    You type your questions into NavAI

  • 2 Intent Recognition

    NavAI's AI analyzes your query to understand its core meaning

  • 3 Data Retrieval

    NavAI accesses a vast database of information, including your historical data, real-time feeds, and expert knowledge

  • 4 Data Processing

    Using advanced algorithms and machine learning techniques, NavAI processes the data to identify patterns and trends

  • 5 Insight Generation

    NavAI applies sophisticated statistical models and AI techniques to generate actionable insights

  • 6 Response Formulation

    NavAI crafts a clear and concise response, often using natural language processing to make it easy to understand

What NavAI Achieves For You

Experience the ROI of happy customers

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Frequently Asked Questions

How does NavAI keep my data secure?

NavAI employs industry-standard encryption and robust security protocols to protect sensitive customer data, ensuring compliance with data privacy regulations.

How will NavAI customer support increase the productivity of my agents?

Using NavAI in customer service automation takes care of repetitive customer queries, freeing up your human agents to focus on complex issues. It also provides actionable insights to enhance agent decision-making.

What industries can benefit from leveraging NavAI customer service solutions?

NavAI is versatile and serves industries like retail, finance, healthcare, manufacturing, and more. It enhances customer experiences and optimizes operations with actionable insights across different sectors.

What kind of reporting and analytics does NavAI provide beyond basic metrics?

NavAI provides in-depth sentiment analysis, tracks customer journey patterns, identifies recurring pain points, and even predicts future customer behavior. It can answer any question you want to ask about your data. You can not only improve support efficiency but also gain valuable insights to drive product development and marketing strategies.

Can your AI customer service software integrate with our existing CRM and other business tools?

Absolutely. NavAI is designed to seamlessly integrate with your existing CRM, helpdesk software, and other business tools. You get a unified view of your customer data and can deliver more personalized and efficient support interactions.

We're constantly updating our product information. How does NavAI stay up-to-date?

NavAI's knowledge base is dynamic and can be easily updated in real-time. This ensures that NavAI always provides accurate and up-to-date information to your customers.

Case Studies

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Experience AI Customer Service that Drives Revenue

Empower your customer service team with proactive insights and forecasts. Turn every interaction into an opportunity for growth.

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